Terms & Conditions

1. Detailed description of goods and/or services

Added Vantage Online is a business in the online learning industry that offers students access to human connection training from anywhere in the world.


2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of email.


3. Return and Refunds policy

The provision of goods and services by Added Vantage Online is subject to availability. In cases of unavailability, Added Vantage Online will refund the client in full within 30 days. Cancellation of orders by the client will attract a 12 % administration fee.


4. Customer Privacy policy

Added Vantage Online shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.


5. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Added Vantage Online bank account, the details of which will be provided on request.


6. Card acquiring and security

Card transactions will be acquired for Added Vantage Online via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.


7. Customer details separate from card details

Customer details will be stored by Added Vantage Online separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.


8. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).


9. Responsibility

Added Vantage Online takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.


10. Country of domicile

This website is governed by the laws of South Africa and Added Vantage Online chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 21 Keyes Avenue, Rosebank, Johannesburg, South Africa.


11. Variation

Added Vantage Online may, in its sole discretion, change this agreement or any part thereof at any time without notice.


12. Company information

This website is run by a private company based in South Africa trading as Added Vantage Online and with registration number 2016/506348/07 and director, Courtnay Kleu.


13. Added Vantage Online contact details
Company Physical Address:
21 Keyes Avenue
South Africa

+27 833731371



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